Cancellation Policy

Cancellation Policy

At Hotel HEIGAvns, Shillong, we understand that travel plans may change. Please review our cancellation policy before confirming your reservation.

1. Cancellation at Least 7 Days Before Arrival

Cancellations made at least seven days prior to the scheduled arrival date will not incur any cancellation charges.

2. Cancellation Within 7 Days of Arrival

Cancellations made within seven days of the scheduled arrival date will incur 100% cancellation charges.

3. No-Show Policy

In the event that a guest does not arrive on the scheduled arrival date without prior cancellation, the entire booking amount will be charged.

4. Important Information

Guests are requested to review the cancellation terms carefully before confirming their booking. For any reservation-related queries or assistance, please contact Hotel HEIGAvns directly.

Thank you for your understanding and for choosing Hotel HEIGAvns, Shillong.